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Registration process

Review our policies

Before you register a new domain, please review our policies and guidelines:

Prepare to make your request

  1. Check to see if the domain is available.

  2. Prepare an authorization letter to request approval for the domain:

    • Copy and paste an Authorization Letter Template into a word processor.
    • Update the letter with the appropriate information for your request.
    • Make sure the domain name is consistent with its content.
    • The letter must be on official letterhead stationary, with a signature from your agency head or CIO.

Complete the online form

Sign in or create an account

  1. If you’re new to the site, create an account. A representative will email the Authorizing Authority for your agency to finalize the account and set a temporary password.

  2. Otherwise, sign in.

  3. Click Register a Domain.

Specify three points of contact

Each domain must have three points of contact:

  1. Administrative contact: someone from the signatory’s office that will approve the content. This person must be a government employee. As an example, for a state domain, it must be someone in the governor’s office.

  2. Technical contact: a developer or site administrator that is available 24 hours a day and 7 days a week if the domain is critical to your infrastructure. They are usually responsible for the DNS.

  3. Billing contact: a person with access to a government credit card and the ability to pay registration fees.

There will be no one single point of contact.

Each contact must have the authority to access the registration system. If a contact already has a username, please include it along with their name.

Complete your DNS information

If you know the name server addresses for your new domain, enter them now. You have up to 90 days from the registration request to add the name servers. Otherwise, your request may become deactivated and the domain name released for others to use.

Please note that your domain will not be active in the .gov zone until the name servers are answering authoritatively.

Submit your request

  1. Click Submit.

  2. Fax your authorization letter to 540-301-0160 or email a copy to

After we receive your authorization letter and DNS test pass, you’ll receive an email that allows you to activate the domain.


If you have any questions during the registration process, contact us at or 1-877-734-4688.